
Cruise Tourism Management and Sustainability
A new cruise industry is growing fast, built on heritage, sustainability and world-class service. Growth like that needs confident leaders and teams who put people first.
It is a pleasure and a privilege to work with cruise professionals supporting innovation, managing change and creating a people-first culture.

Leadership training at sea and on shore
Delivering a leadership and management programme for the next generation of tourism leaders, alongside university education partners. Sessions ran on board cruise ships in Italy and Greece, as well as on shore.

Trainer / Facilitator
Engaging, practical training that people use the next day, in house and online.
Leadership and communication training for CEOs, senior leaders and managers.
Executive presence training days and workshops for leaders.
Online producing: running the technical side of live Zoom and Microsoft Teams sessions, from breakout rooms and polls to delegate tech support, so trainers can focus on their delegates.
Neuroinclusion workshops for leaders and teams.
Coaching and mentoring for schools and nurseries, through HushAway®.
Hundreds of people trained, in person and online, across the UK, Europe, the Middle East, Asia and the USA.
Email me about training: nikki@nmrassociates.net

Tourism Trailblazers
Case study: executive development for future tourism leaders
Tourism Trailblazers is a national programme developing young Saudi talent for a fast-growing tourism industry. The brief was leadership and management training on its Executive Development programme, with cohorts in London, Malaysia, Italy and Greece, including on board an Italian cruise ship. The focus was practical: confidence, communication and people skills, and helping new leaders build a people-first culture in their teams.


International Locations
Training around the world, welcoming students in London, Malaysia, Italy and Greece.

Empowering
Growth
Nurturing new talent and giving aspiring professionals the knowledge, skills and confidence to build a career in tourism and hospitality.



Elevating
Leadership
Graduates gain an internationally accredited certificate, with training matched to their experience and the career path they want to follow.

Building Confidence &
Strengthening
People Skills
Practical communication and people skills that help learners step confidently into seasonal, part-time and full-time roles across the sector.

















